A number of you dba's out there use ITIL in day to day life and are looking to upgrade from V2 to V3 in your organizations. Here is a quick reference that provides ITIL V3 introduction and the various areas that it addresses.
ITIL V3
Tuesday, September 23, 2008
ORA-03113
An ORA-03113 end-of-file on communication channel error is a very generic error that indicates that the connection has been lost. ORA-03113 is reported by the oracle client processes due to many reasons. ORA-03113 by itself does not indicate the cause of the issue and is accompanied by other messages that are either displayed on the client side or in the oracle database alertlog.
ORA-03113
ORA-03113
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